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advertising on hold

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IVR Voice Prompt

Advertising on hold

 

On Hold Advertising is easy to setup and integrate. It's important to advertise on hold when your business call volume reaches a certain amount, of course this does a great deal for your professional image.  Whether your business is large or small, advertising on hold will allow you to send your latest marketing messages and other promotions to your existing and potential clientele.  You will posess teh ability to immediatlely gain the trust of your callers.

A first impression is priceless, unfortunately some callers will get put on hold, or reach you at an innappropriate time.  When a customer calls your business you should greet them warmly and direct thier call: Technology like IVR, or Interactive Voice Prompts, along with music on hold, and other touch tone or interactive voice response software is the solution to your needs. Voice prompting is likely to keep your customer engaged, inform them of important information and advertise on hold.  

 
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Music on Hold

All telephone systems support music on hold. In most cases, the music source simply plugs into a jack on the cabinet. A few brands require a phone technician to install the music on hold. Look on the phone system's cabinet for a female jack; it's usually marked either "music or "MOH". If you don't see one, ask your hardware vendor.

Single line or multi-line telephones without a central system need an adapter to play phone music on hold. Ask us about a 2 line or 4 line music on hold adapter.

MUSIC ADVERTISE ON HOLD : 1-800-4-VOICES

  • Lets customers (especially wireless callers) know they are still connected.
  • Customers prefer music on hold over silence by a 9 to 1 ratio.
  • Music contributes to a company's image.
  • Eliminates radio commercials and static.
  • Saves costly fines for playing music (CD’s, MP3’s or radio) without paying license fees.
  • Reduces abandoned calls.
  • Promotions are a cinch with compatible Messages-On-Hold for special situations.
 
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